When Caribbean Catalyst’s on‑premises servers began crashing, the respected Barbados‑based management consulting firm faced a serious risk to its client relationships. Lost access to email, proposals, and files was costing the business. But with JP Marshall Associates as their cloud and modern work partner, Caribbean Catalyst moved from reactive fixes to proactive, secure solutions that enable real‑time collaboration.
We were just one server crash away from a serious client loss. JP Marshall changed everything.
Althea Brown, Senior Consultant
The Challenge: Outgrown Servers, Growing Risk
Caribbean Catalyst relied on physical servers housed at their River Road office, a system that no longer matched their growing business needs.
They struggled with:
- Inadequate capacity as files and clients increased
- Repeated crashes that caused critical data loss and slow rebuild times
- Prolonged downtime, once lasting up to two full business days, caused a direct loss of client communication and revenue
The last time the server crashed, they were completely cut off from clients, from each other, and from progress.
That crash was the turning point.
The Solution: Cloud Migration + Modern Work
JP Marshall Associates designed and executed a weekend migration to the cloud, with pre‑move cleanup and hands‑on support to ensure a seamless transition.
They delivered:
- Cloud migration for email and file storage
- Real‑time co‑authoring and collaboration tools via Microsoft 365
- Enhanced data security and always‑on access—even during storms
- Dedicated support during and after the transition
The migration was completed over a single weekend, with no disruption to client operations.
The Transformation: Replacing Bottlenecks with Momentum
The shift to a cloud-based system did more than improve uptime. It transformed how this consulting team works every day.
Teams now complete tasks that once relied on sequential file sharing, version confusion, and server limitations in real time. Shared access has unlocked new levels of productivity and collaboration, allowing multiple consultants to contribute to client deliverables without having to wait their turn.
Now we can pool our collective wisdom and work on things at the same time from different locations. That’s brilliant for us
A standout example?
During a high-profile national project, the team used their new tools to record and transcribe dozens of interviews. What previously took days of manual work was completed in a matter of hours.
Whether training, interviewing, or developing client proposals, the team now operates with speed, stability, and confidence. The new environment has replaced reactive workarounds with reliable momentum.
The Results
✅ Zero downtime since migrating to the cloud
✅ 30% faster proposal development and document turnaround
✅ Seamless remote access for a geographically distributed team
✅ Consistent client service, even during storms and infrastructure disruptions
We’re a small team, but our impact is big. JP Marshall gave us the IT backbone to match that. I’d recommend them to any business serious about security, access, and service continuity.
What Makes JP Marshall Associates Different?
The transition was surprisingly smooth. JP Marshall’s team walked us through every step and had us up and running by Monday morning.
Althea Brown, Senior Consultant